Buying Tickets
Online
To book tickets online for any Upstairs or Downstairs Theatre performance, simply go to our What's On page, choose your production, and if single tickets are on sale for that show, click on the pink Buy Tickets link near the top of the relevant production page. Please note there is a $4 transaction fee for tickets booked online. Please arrive at the Box Office at least 30 minutes before the start of the performance to collect your tickets. Please read our online ticketing Terms and Conditions.
By Phone
To book tickets call Box Office on 02 9699 3444. During busy times (especially after 5pm) your call will be placed in a queue and answered in strict rotation. Your tickets will be available for collection at the Box Office on the night of your performance. Phone bookings close 1 hour prior to performance times. Please bring your concession / industry card to the theatre when you collect your tickets. Payment can be made by Visa, Mastercard and American Express. There is a $6 transaction fee for tickets booked over the phone.
In Person
Tickets can be purchased in person by credit card, eftpos or by cheque. There is no booking fee for counter sales. Please make sure you bring your concession / industry card to the Box Office with you.
Box Office Hours and Locations*
| Belvoir Administration Office 18 Belvoir St, Surry Hills Monday-Friday during business hours Monday 9.30am - 6pm Tuesday 9.30am - 5pm Wednesday 9.30am - 5pm Thursday 9.30am - 5pm Friday 9.30am - 5pm |
Belvoir St Theatre 25 Belvoir St, Surry Hills Prior to performances, all day Saturday & Sunday afternoon Tuesday 5pm - 6.30pm Wednesday 5pm - 8pm Thursday 5pm - 8pm Friday 5pm - 8pm Saturday 9.30am - 8pm Sunday 2.30pm - 6pm |
*Please note these hours may change during non-performance periods and on public holidays.
Reservations
Tickets can be reserved without payment for up to for 48 hours. Please note, if the performance being booked falls within the 48 hours, tickets need to be paid for no later than 24 hours prior to the performance
Swearing, nudity and other bits
Some of our productions at Belvoir may contain strong language, nudity, violence, strobe lighting, haze or other things you may find confronting or uncomfortable. If you are concerned about any of these please ask our Box Office staff about content when booking.
Refunds and Exchanges
Once purchased tickets cannot be exchanged or refunded. Subscribers only are permitted one free exchange per production included in their package. Each additional exchange costs $3.00.
Gift Certificates
A Belvoir subscription is a lovely gift idea - any of our packages will warm the heart of your loved ones! A 30-Down subscription is a really great way to give a young person the life-changing experience of regularly attending live theatre. Give our Box Office staff a call on 02 9699 3444 for info on how to purchase gift certificates.
